Terms of Service

1. Eligibility and Accounts

You must be at least 16 years old and able to form a binding contract to use the Services. When you register, you agree to provide accurate information and keep your credentials confidential. You are responsible for all activity under your account. Notify us promptly at privacy@approots.net if you suspect unauthorized access.

2. Description of Services

AppRoots provides a platform for startup founders and clients to explore products, submit inquiries, manage projects, communicate with our team, and access AI-assisted support. Custom development, product delivery, and paid engagements may be governed by separate statements of work, order forms, or master service agreements that supplement these Terms.

3. Acceptable Use

You agree not to misuse the Services. Prohibited conduct includes:

• Violating applicable laws or third-party rights.
• Attempting to gain unauthorized access to systems, accounts, or data.
• Uploading malware, spam, or harmful or unlawful content.
• Reverse engineering, scraping, or overloading the platform except as permitted by law.
• Using the AI assistant to generate unlawful, abusive, or infringing content.
• Misrepresenting your identity or affiliation.

4. Client Content and Projects

You retain ownership of content and materials you submit ("Client Content"), subject to any separate agreement with AppRoots. You grant AppRoots a limited license to use Client Content solely to provide, maintain, and improve the Services and deliver agreed work. You represent that you have the rights necessary to provide Client Content and that it does not infringe third-party rights.

5. Products, Inquiries, and Custom Work

Information about ready-made products, pricing, timelines, and features on the website is for general information and may change. Submitting an inquiry does not create a binding contract. Binding commitments require written acceptance by both parties. Refund, delivery, and support terms for specific products or projects may be defined in separate product or project agreements.

6. Payments

Where payments are processed through the platform or our payment partners, you agree to pay all applicable fees, taxes, and charges. Payments may be handled by third-party processors such as Tazapay. Your use of payment services may also be subject to the processor's terms. Failed, reversed, or disputed payments may result in suspension of Services until resolved.

7. AI Features

Our AI chatbot and related features provide automated responses for convenience and informational purposes. AI output may be incomplete or inaccurate and should not be relied upon as legal, financial, or professional advice. You are responsible for reviewing AI-generated content before use. We may log interactions to improve quality, prevent abuse, and support customers, as described in our Privacy Policy.

8. Intellectual Property

AppRoots and its licensors own all rights in the website, branding, software, documentation, and other materials we provide, except for Client Content and third-party materials. You may not copy, modify, distribute, or create derivative works from our proprietary materials without prior written consent, except as allowed by applicable law or a separate agreement.

9. Confidentiality

Each party may receive confidential information from the other in connection with projects or inquiries. Both parties agree to use confidential information only for the permitted purpose and to protect it with reasonable care, except where disclosure is required by law or already publicly available without breach.

10. Disclaimers

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, APPROOTS AND ITS OFFICERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING FROM YOUR USE OF THE SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID APPROOTS FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100), EXCEPT WHERE LIABILITY CANNOT BE LIMITED BY LAW.

12. Indemnification

You agree to defend, indemnify, and hold harmless AppRoots from claims, damages, losses, and expenses (including reasonable legal fees) arising from your use of the Services, your Client Content, or your violation of these Terms or applicable law.

13. Suspension and Termination

We may suspend or terminate access to the Services if you breach these Terms, create security or legal risk, or fail to pay applicable fees. You may stop using the Services at any time. Provisions that by their nature should survive termination will survive, including ownership, disclaimers, limitation of liability, and indemnification.

14. Governing Law and Disputes

These Terms are governed by the laws applicable in the jurisdiction where AppRoots operates its business, without regard to conflict-of-law principles, except where mandatory consumer protection laws in your country provide otherwise. Before filing a formal claim, you agree to contact us at privacy@approots.net to attempt informal resolution.

15. Changes to These Terms

We may modify these Terms from time to time. When we do, we will update the effective date and post the revised Terms on this page. Material changes may also be communicated through the website or by email. Continued use after changes take effect constitutes acceptance of the revised Terms.